About Us
Who we are
The Pioneer Recovery Agency in Malaysia
Recognizing the ever increasing debt problem faced by a majority of businesses in various fields, Securewell Solutions Sdn Bhd embarked their established in 2002 to provide a one stop solution in debt management, & collections services.
The company also provides its services in aiding credit organization the uphill task of recovering loans. The company is committed to providing the highest quality services to clients with ability to meet the growing and changing debt recovery needs and demands of the accessibility and prompt response to its client’s requirements.
The experience of Darshan Singh in debt recovery have shows that it is not arm twisting that yield results but the art of persuasion and convincing the debtor that they has to repay their debts.
Over the years Securewell Solutions Sdn Bhd has successfully position itself in recovery business as one of the pioneer recovery agency in Malaysia.
Our vision
The Pioneer Recovery Agency in Malaysia
Our vision is to ensure successful partnership with our client by being the best in debt recovery solutions throughout Malaysia, and we pledge to provide quality service of international standards to our valued clients. Our target is to maximize profit by winning customer’s loyalty with excellence in service.
In order to achieve our vision, we have set an advanced business solution, utilizing the best technology available and a powerful team of professionals, who have been carefully vetted and trained through our regular in-house training on debt recovery and credit reporting procedures, to cater the true needs of our valued customers.
We are focused in the provision of quality service and performance through flexibility and versatility in accordance with each individual client’s requirements. Synonymous with the provision of quality service is the sensitivity and importance that is placed on the confidentiality of information exchanged, which we endeavor, utmost to uphold at all times.
Mission
Outstanding Customer Service
Our mission is to consistently provide our clients with outstanding customer service and effective, compliant and innovative account receivable management services.
Securewell Solutions Sdn Bhd specializes in both consumer and commercial third-party collection services. We are committed to promptly and vigorously recovering your funds using our extensive knowledge of debt collection laws, proven debt-recovery techniques, utilization of highly sophisticated computer systems and backed by years of experience in consumer and commercial debt collection.
Our staff are committed to be persistent yet empathetic which ensures accurate negotiating techniques. To encourage the rehabilitation of debtors by monitoring there prearranged payment plans and motivating regular payments through high ethical standards. Our duty to preserve the integrity of our clients and our own reputation in the industry is at the heart of everything we do and we are committed to operating in an entirely professional manner